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Mapping Workflows and Managing Knowledge
John L. Kmetz
1606494554
9781606494554
$19.95

 Chapters    
CHAPTER 1 Knowing What We Know
$3.95
CHAPTER 2 Systems, Processes, Organizations, and Workflows
$3.95
CHAPTER 3 Workflow Mapping Fundamentals
$3.95
CHAPTER 4 WFMA Data Collection and Analysis
$3.95
CHAPTER 5 WFMA and Knowledge Management
$3.95
CHAPTER 6 WFMA and Dynamic Modeling
$3.95